People Things
Featured Services For Your People & Teams
In any organization things only get accomplished through people. As leaders we have 3 critical people challenges - keeping people focused and aligned on what is important; creating a business culture where people can thrive; and growing them professionally and personally. How you do this will unique to your company and your leaders.
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Our People Things will help you with these 3 people challenges. Our people services are designed to be implemented while doing the real do to day work in your real world business. You get the desired impact for you people as a bi-product of doing your work better. We do not specialize in "one-off people initiatives". We are not HR, company culture, organization design, teamwork or coaching specialists (though we study their work). Sometimes these specialist are needed when the challenges are big, or the problems are disruptive. We have a very strong network of these professionals who we endorse and refer to help our clients. If you want to grow your people and create the culture your want by executing better in your everyday work, the tour People Things are for you.
"Execution+"
We have included EXECUTION+ as a "people service" (as well as a strategic service) because some of its biggest benefits lie in its ability to shape the culture of your company, AND develop and grow your people, simply as a bi-product of getting things done. This is an incredibly powerful, low overhead model. When individuals and teams can clearly see how the work they do has meaningful impact on the company success, the result is that their commitment, performance, knowledge and job satisfaction all increase.
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The Execution+ approach is designed to help focus, align and communicate and get the most important things done. There are 4 technology and consulting components to EXECUTION+ that benefit your people:
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1) A "Visual Scoreboard" - everyone knows where the company and their team stands and are they "winning"
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2) A "visual work management" solution - everyone sees their work as it relates to others and is it progressing.
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3) An enhanced Data & Analytics Platform - reduces the individual overhead of status and reporting
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4) Simple, low overhead Management Processes - improve communication and transparency, and catch issues before they become problems
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Establishing an effective execution framework, is one of the highest ROI investments you can make in your people and culture.
Objective & Key Result (OKR) Planning
Google and many tech companies will attribute much of their sustained growth and success to the use OKR's as a management technique to translate strategy and priorities into action and results. We have worked with SMART goals, MBOs and Balance Scorecards in our past. However, we believe OKRs are the most effective, yet simple and low-overhead planning methods any company can implement. OKRs can and should be tailored to your unique company priorities and culture.
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We will help you design, implement, and guide you through the OKR process so that within 6-9 months (2-3 OKR cycles) your team will have developed the habit and rhythm of executing on your most important goals.
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Finally, we are member of the OKR Coaching Network which promotes the development and sharing of OKR related knowledge, techniques, and best practices.
Player Coach
What is a Player Coach? A player coach is a professional who is in the game, is a seasoned practitioner of the game, and is focused on the team success. Within this context, the Player Coach helps team members improve specific and situational skills, grow their knowledge of the game, and be effective teammates.
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This describes the type of coaching we offer your leaders and teams it is intentionally differentiated from personal or individual coaching. The ultimate goals is to help your leaders perform better and help your entire business team win. We are an active player in Saas, Digital and online businesses game, and we love developing people.
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You will get some of the Player-Coach benefits simply as a bi-product of engaging us on a strategic or tactical project. However, if you team is young and needs to mature quickly, or if you team is more mature but slow to embrace change or growth, we can scope a very focused Player-Coach engagement. We work with the CEO (and other leadership) to identify the players to coach, desired behaviors, opportunities for development and criteria for success. We then work with the individuals on a personalized plan and feedback loop. we work to create a safe, open and honest environment at every level. One key difference, however, is that we will summarize back to the CEO insights from the individual sessions that specifically relate to team performance and company results.
Workshop & Meeting Facilitation
Sometimes you need an independent person to help facilitate your most important company conversations. Those conversations can range from business strategy, to solving cross functional problems, to dealing with broken team dynamics.
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We are excellent facilitators in that we marry the right meetings structure with interpersonal skills to create emotional safety and engagement to get the right out comes. We also leverage our domain and operational experience, not to contribute content, but to ensure the most important aspects of the matter at hand are addressed and that key assumptions are tested.
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When facilitating meetings we start with company leadership to define the meeting objectives and desired outcomes, identify the participants and the team dynamics. We then select the right meeting format, design the agenda, assign pre-reqs (if needed). We conduct the meetings, document the findings and define follow-on commitments.